Privacy Policy

Cooks Media Group (“we”, “us”, “our”) is committed to protecting your personal information and complying with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Demographic information
• Employment and professional information
• Website usage data, IP addresses, and browser types
• Cookie data and analytics information

2. How We Collect Information

We collect personal information through the following means:

• Directly from you through forms, emails, phone calls, and in-person interactions
• Through our website and digital platforms
• From third parties and publicly available sources

3. Use of Personal Information

We use your personal information for the following purposes:

• Delivering our services and managing your account
• Responding to your enquiries and requests
• Managing our relationship with you
• Conducting research and analysis to improve our services
• Complying with legal obligations

We only use your personal information for its primary purpose of collection, or for a reasonably expected secondary purpose that is related to the primary purpose.

4. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers (IT, marketing, legal) who assist us in operating our business
• Our affiliates and related entities
• Government authorities when required by law
• Overseas recipients, where we take reasonable steps to ensure compliance with the APPs

5. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. This includes both physical and digital security measures appropriate to the nature of the information.

6. Access and Correction

You have the right to request access to the personal information we hold about you. You also have the right to request correction of any information that is inaccurate, incomplete, or out of date. To make a request, please contact our Privacy Officer using the details provided below.

7. Website and Cookies

Our website uses cookies and similar technologies for analytics purposes. You can manage your cookie settings through your browser preferences. We are not responsible for the privacy practices of third-party websites linked from our site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact our Privacy Officer:

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.