Terms of Use

Cooks Media Group (“Publisher”) provides advertising services (“Services”) subject to these Terms and Conditions (“Terms”). These Terms govern all Booking Orders and Services provided to Clients, ensuring compliance with Australian laws, including Queensland regulations.

1. Services and Bookings

A Booking becomes binding upon written Client confirmation, including email and electronic acceptance. All confirmed orders are final with no cancellation rights. This is a business-to-business contract with no cooling-off period.

2. Advertising Material Submission

All advertising materials must meet technical specifications and deadlines as outlined by the Publisher. Materials must comply with Australian Consumer Law (ACL), Queensland laws including the Liquor Act 1992 and Gaming Machine Act 1991, and the AANA Code of Ethics. If material is not submitted by the deadline, the Publisher may use previous material or cancel the booking; the Client remains liable for the full fee.

3. Creative Services

Clients are responsible for all content provided to or created on behalf of the Client. All production costs are non-refundable once work has commenced.

4. Refusal, Withdrawal, and Placement

The Publisher reserves the right to reject or withdraw any advertising material at its sole discretion. Placement position and size are not guaranteed unless explicitly agreed in writing.

5. Performance Optimisation

The Publisher may relocate underperforming digital advertisements to comparable placements at no additional cost to the Client, in order to optimize campaign performance.

6. Intellectual Property

The Client grants the Publisher a non-exclusive, royalty-free, worldwide licence to use, reproduce, and distribute any advertising material provided for the purposes of fulfilling the Services.

7. Payment Terms

100% prepayment is required for all Services. International clients must complete payment before publication. Domestic clients must complete payment before services commence, subject to credit approval. Late payments incur interest at a rate of 2% per month. All prices are subject to GST where applicable.

8. Cancellation Policy

All Bookings are non-cancellable and non-refundable once confirmed. Live digital campaigns, once activated, are non-cancellable under any circumstances.

9. Warranties and Indemnities

The Client warrants that all advertising material complies with Australian Consumer Law, applicable Queensland laws, and the AANA Code of Ethics. The Client indemnifies the Publisher against any claims, damages, or losses arising from the Client's advertising material or breach of these Terms.

10. Liability

The Publisher is not liable for any indirect or consequential losses arising from the Services. The Publisher's total liability is limited to either resupplying the Services or refunding the fee paid for the affected Services.

11. General Terms

Any complaints must be lodged within 28 days of the relevant Services being provided. These Terms are governed by the laws of Queensland, Australia. The Publisher may adjust publication dates by up to 28 days. Unpaid amounts accrue interest at 28% per month.

Definitions

• Advertiser — The entity or individual purchasing advertising Services.
• Advertising Material — All content provided by or on behalf of the Client for publication.
• Booking — A confirmed order for advertising Services.
• Client — The party entering into a Booking with the Publisher.
• Press Deadline — The date by which all advertising material must be submitted.
• Publisher — Cooks Media Group.
• Services — The advertising and media placement services provided by the Publisher.